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How it Works

Frequently Asked Questions

My current system works okay.. why do I need Sobriety Hub?

Sobriety Hub is built from the ground up to make running a sober living home more efficient, more profitable, and more enjoyable. 

Not only will Sobriety Hub save you time and money, but our current customers also report that Sobriety Hub is "simply a joy to use."

Thanks to our intuitive UI, relentless hours spent interviewing sober living owners and operators, and thoughtful layout, Sobriety Hub truly makes owning a Sober Living fun

Sobriety Hub is made by addicts, for addicts. So you know that every feature was made out of our lived experience, both living and working in sober living. 

How secure is my resident's data?

Sobriety Hub Software is HIPAA compliant. 

All resident and user data is stored on an encrypted AWS database. Identifiable resident data will never be shared with anyone. 

Our goal at Sobriety Hub is to provide a trustworthy and consistent service, and we take data security very seriously. 

For additional information please refer to our data protection addendum. 

Does it work on my phone?

Yes! Sobriety Hub is completely mobile-friendly. 

Anything you can do on the desktop web app, you can also do from the tips of your fingers on any smartphone. 

Can you Import my Existing Database?

Yes! Our onboarding process includes migrating your data from an old system to Sobriety Hub!

We switch people like you from other solutions all the time, and in most cases, we can upload your data so you don't lose it. 

Why is Sobriety Hub the Best?

1) An infinitely more user-friendly solution than alternatives. House managers aren't tech geniuses, so we keep it simple. We are obsessed with ease of use. 

 

2) Fantastic and Responsive Customer Service. See the next FAQ for details.

What does customer support look like?

We have a phone number and email address pop up built into the app, reach out anytime via text, call or email. 

See "Contact Us" highlighted in red for 24/7 access to direct, domestic customer support. 

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